September 16, 2014 at 11:20 am I desire to let you understand that AT&T uverse could be the worse company I have at any time dealt with!! I've had a concern with my cable for approximatly 2 weeks. I have experienced two techs occur out when they actually confirmed up. I have experienced 2 no-displays without a phone simply call to tell me they don't seem to be coming. That is BS!!!!! Now I am currently being instructed there is all the “sudden an outage” in the region so they will not ship someone out to me property to repair The within until eventually that has been set. I am so fed up with your company.
I are already an AT&T consumer for a few years in a number of states (even ahead of “the breakup” and also the forming of your RBOCs). I maintain a landline, mobile and internet services by AT&T.
I'm requesting you critique this call and investigate this youthful man’s actions so that you could understand how this so-referred to as supervisor is managing your individuals. I can ensure I’m not the first person to come across these actions from him. It designed me wish to cancel my account with your company and go elsewhere due to the fact regard is just not what your company provides. I did not request to generally be dealt with this way and felt that the agent and supervisor overreacted to my concerns to elaborate with your techniques.
This month, acquired 4 diverse notices of sum owing, all 4 reflecting differing amounts. Termed AT&T quickly Friday, couldn't reach the a few functions I used to be transferred to in August, due to way AT&T must place contracts into area, and who guaranteed last a long time agreement, but did access “supervisor” who lectured me, reported the events who guaranteed contract didn't have authority, only he could solve situation, which would have greater regular payments about $50 because of “changes less than News You can Use”, on Again of Invoice and last sheet on line. (must be on FRONT!). Was lectured about relevance in having to pay bill, spoke in extremely condescending manner, refused to understand I had been explained to other functions assured agreement and I used to be having to pay what told, I had been paying what I was instructed, clear I was striving! He wouldn’t listen to of it… Haven't been spoken to by everyone so filled with authoritarian malice. Following his spewing what an irresponsible person I used to be, how I used to be likely not a very good business particular person (86 many years, usually within the black), I needed to do what he mentioned, advised him Dallas Texas 75247 carpet and flooring I couldn’t rely upon his information and facts, which i was instructed by functions A, B and C, contract wouldn't modify; how did I do know he was truly able to generate ANY guarantees other than it absolutely was his viewpoint of himself and his posture, that More Bonuses Based on him, my Invoice would boost, nonetheless promised by Many others who said similar detail about their authority to maintain similar deal.
My issue now that this sum really should be waived ahead of the thanks day of my bill on Nov 23 to stay away from any complications. The store knowledgeable me that they are going to get in touch with me but they did not. I’m thinking why I ought to shell out all of this time wanting to accurate the sales representative mistake!!
ID# RX891W way to produce your consumers pleased. Then you definitely hold the AT&T service rep’s that say I am not allowed to provide you with my ID# – properly in case you were variety and aiding, would need to ask for it.
We hope that we are able to listen to from you as quickly as possible to unravel this issue without involving the lawsuit.
Tech Male #5 – Remaining operate once more to get house for my appointment to own someone repair my alarm…. Very well guess who shows up… Tech Gentleman #four. So my to start with problem was; Why are you currently here in case you don’t Focus on alarms and don’t know where the wire belongs. He needs to have taken a crash study course mainly because he was in a position to re-hook up it.
Oct 20, 2015 at seven:15 pm AT&T, you've got to get kidding me. To start with, I get yourself a new phone And that i’m told it’s a twelve month installment system. I then inadvertently learn twelve month installment program means twenty months in AT&T environment. I stood while in the store with an AT&T personnel when buying my telephone. We sat there and did The maths to figure out how much I might pay back in total for my cellphone. He had a calculator out. He then went over the conditions and terms with me. I said, “is all of this the same as what you merely advised me?” he said, “Of course.” So I picture you realize why I’m annoyed. I call “customer care” which is a joke. I had been transferred to some supervisor after which hung up on. I referred to as yet again and was informed they may not do anything. I have collected from my cellphone simply call that AT&T won't provide a traveling f**k what their workforce say, they will not be upholding it and The client will get screwed.
STACEY : But that's not what I agreed upon, I don’t mean to get an ass . It is just that my resources are restricted but I want this for my Little ones as well as the sales people talked me in to it.
I gained a letter dated December thirty, 2014 stating that “We recently sent you a ultimate Invoice…” which was not true. This letter from accounts receivable demanded payment whereas AT&T’s agent had reported I did not owe.
I might have acquired going by phone although the calls to this store were under no circumstances. Not one person ever responses. There isn't any voicemail, yeah, in this day and age! I known as sales human being’s contact number and bought some dude that didn’t even know her.
He called AT&T they explained they would have it altered by the top on the day on March 18th. Mike ongoing to work to complete
Obviously, This is certainly building Dallas Texas 75247 carpet sale me quite incredibly extremely cranky and really pretty pretty unimpressed with AT&T’s “company”. One particular would believe that considering that Google Fiber is planning to company quite a few Atlanta suburbs in the near long run that you'll be bending about backward to construct customer gratification and loyalty.